Our customers' trust and satisfaction are very important to us. Your order means a great deal to us. That is why we offer safe and reliable delivery options for every item. Nora Dublin orders are shipped with insurance via DHL & DPD. You will receive a Track & Trace number by email as soon as your order has been shipped.

Processing Times
Packed and shipped: Within 1–3 business days.
Delivery time: 7–14 business days.

Tracking Your Order
Easily track your order through our advanced live-tracking software, including the estimated delivery date, using your order number, email address, or tracking number — the choice is yours!

We strive to make the ordering and delivery process as simple as possible for our customers. If you still have any questions or concerns, please do not hesitate to contact our customer service team.

Below, we explain how your order is processed and delivered.

Always Free Shipping
Shipping costs are covered by us. Every order is delivered to your home **100% FREE OF CHARGE**. No minimum order amount is required.

Placing an Order
Ordering from Nora Dublin is as easy as possible. First, go to the product page and add the desired product to your shopping cart by clicking the black "Add to Cart" button.

It is important to check that you have selected the correct variants. If everything is correct, click "Proceed to Checkout."

On the information page, enter the correct shipping details. Make sure that all information is accurate. Once the information has been completed correctly, click "Continue to Shipping."

On the "Shipping" page, you can review the address details you entered. You will also see that shipping is completely free of charge. As a token of appreciation to our customers, we always cover shipping and delivery costs.

You can then continue by clicking "Continue to Payment."

At the payment stage, you can choose from several payment methods. At Nora Dublin, all payment options are SSL-encrypted, so you can always rely on a secure payment environment.

Available payment methods include:

* Credit Card (AMEX, Mastercard, Maestro, Visa)
* PayPal

Once you have selected your preferred payment method, click "Complete Order" and you will be redirected to your chosen payment method. Follow the instructions on the page to complete your order.

In the unlikely event that you experience any problems with your order, you can contact us at any time.

Shipping Your Order
Have you found the perfect look or accessory on our website? Then you'll want to enjoy it as soon as possible! That is why we make sure your order is processed and shipped as quickly as possible.

To offer you the best possible value for money, we ship our products directly from China. This allows us to significantly reduce transportation, storage, packaging, and shipping costs, enabling us to offer our products at fair prices.

Please note that delivery times may be slightly longer due to international shipping.

To keep our product prices fair, we have chosen to consolidate packages in larger shipments and dispatch them once a certain minimum quantity has been reached. We hope for your understanding and your willingness to help us contribute to a better and more sustainable world.

Cancellations Are Not Possible
Please note that cancellations are not possible once an order has been placed. We process orders immediately to ensure fast delivery. Therefore, please carefully check your order before confirming it.

Policy for Refused Packages
By placing an order, the customer agrees to our shipping and return policies. If a package is refused upon delivery, the following fees will apply:

Restocking Fee: A standard restocking fee of 15% of the order value will be charged, with a minimum fee of €15. If 15% of the order value is less than €15, a €15 fee will apply. If 15% exceeds €15, the corresponding amount will be charged.
Cost Deduction: These costs will be deducted from the refunded amount or, where applicable, invoiced separately.
Exceptions: If the refusal is due to an error on our part, such as an incorrectly delivered or damaged item, no fees will be charged. In these cases, we will provide a replacement product free of charge or resend the order.

Do You Have Any Questions?
To ensure that your order is shipped today, please contact us by email. Our customer service team will be happy to help you find the right solution.

Fast and available 7 days a week: [info@noradublin.com](mailto:info@noradublin.com)