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FAQ

FAQ

Why are these products currently on sale / discounted?

We are holding our biggest Autumn Clearance Sale to make room for our upcoming collections. Only the last remaining items are available, and once they sell out, stock will not be replenished.

Can I change the details of my order?

If you contact us within 24 hours of placing your order, we will do our best to amend it according to your needs.

Please note, however, that we process orders as quickly as possible. We therefore recommend that you get in touch with us without delay.

Where is my order?

As soon as your order has been prepared and dispatched, you will receive a dispatch confirmation by email.

If your order does not arrive within 15 working days of dispatch (from the date you receive the confirmation email), please contact our customer service team at:

info@elisedublin.com

We are always happy to help and will reply as quickly as possible.

What is the time limit for returns or claims?

You may exercise your right of withdrawal (returning goods) within 14 days of receiving your order.

If you wish to cancel your order, please contact our customer service team – we are happy to assist you.

How do I find my size?

Please refer to the size guide available on the respective product page. If you are between two sizes, we recommend choosing the larger size.

Which payment methods are available?

Credit and debit cards (Visa, Mastercard), Apple Pay, and Google Pay

Didn't find what you were looking for?

Send your question to info@elisedublin.com, and we will be happy to help!

FREE SHIPPING

Enjoy free delivery on all orders with real-time tracking.

CUSTOMER SUPPORT

Have a question, wish to return an item, or have any doubts? Our team is here to help. Contact us: info@elisedublin.com

30-DAY MONEY-BACK GUARANTEE

At Elise Dublin, shop with total peace of mind thanks to our money-back guarantee

SECURE PAYMENT

You can pay in complete security using credit card, Apple Pay, and many other payment methods.